Customer support employee.
(m/w/d; Part-time) bei DASHFACTORY, Leipzig, Deutschland
Come join the "Best of central germany 2019".
About Dashfactory GmbH
DASHFACTORY is one of the most promising European mobility start-ups in the field of individual mobility. As a multi-award-winning scale-up, DASHFACTORY delivers innovations for smart cities and urban mobility, especially for cycling. The two core products are DASHBIKE, a dashcam specifically designed for cyclists, and DASHTRACK, a unique urban data platform for cities and urban planners with a focus on cycling and infrastructure data.
In addition to increasing road safety for individuals, cities and municipalities can evaluate the data of DASHBIKE users and use DASHTRACK to identify existing danger zones for cyclists and eliminate them in a targeted manner.
We are a fast-growing scale-up that offers a lot of room for self-realisation and are looking for motivated, ambitious team players with a high level of commitment and a self-reliant way of working for our further growth.
Your role
You are responsible for supporting our customers as well as administrative tasks in the team.
In addition to professional development, we offer you room for personal growth, opportunities for advancement, and exciting value-adding activities.
What we are looking for
- You are a strong communicator and enjoy contact with customers
- You have a good command of English and German, both verbally and in writing
- You are well organized and work in a structured manner
- You are reliable and show initiative in your tasks
- You are a team player
Your tasks
- You support our customers by phone or by mail
- You act internally as a mouthpiece for our customers and incorporate their feedback into the further development of our products
- Together with the team, you will contribute to the expansion of workflows and improvements of internal processes
- You will support the management and other departments with administrative tasks
- Your tasks will be very diverse, your opinion is important to us
What we offer
- A creative scale-up environment in a growth company where you can bring your talents and motivation to bear
- Steep learning curve with great career opportunities and promotion prospects
- An agile and international team with a hands-on mentality
- Flexible working hours
- Spacious office in the Spinnerei in Leipzig, including good coffee, water machine, fully equipped kitchen, table football, table tennis and PlayStation5
Interested?!
Then send a brief, informative application to: Kurzbewerbung an:
Should be included:
- Current and previous activities
- Special skills and interests
- Salary requirement